Newsroom

Contact media relations

Journalists may contact our media relations team at the coordinates below. To facilitate a prompt response, we recommend that you send an email request that includes the following information:

  • The subject of your inquiry and any specific questions for the Agency;
  • The name of the media outlet for which you are writing (or the intended outlet of publication, if you are a freelance journalist); and
  • Your deadline, and/or the date and time of publication or broadcast.

Note: If you are not a journalist and you are seeking information regarding other Canadian Food inspection agency initiatives or services, please submit a request through the Department's Enquiry Services.

General number (for media only):
613-773-6600

Email for media enquiries
cfia.media.acia@canada.ca

Hours of service

Weekdays

The media inquiries line is monitored during regular business hours, Monday to Friday. The Canadian Food Inspection Agency (CFIA) continuously strives to be transparent and to provide timely and informative information to media. Depending on the nature of the media inquiry, some inquiries may take longer than others.

To accommodate media deadlines, CFIA media relations officers will strive to provide an estimated completion time for each media inquiry. Due to the complex nature of the CFIA's work, these times can be estimates only.

Hours: 8:00 a.m. to 5:00 p.m. (eastern)

Weeknights, weekends and holidays

The media inquiries line is monitored evenings and weekends for urgent media inquiries related to food recalls and other pressing matters. Please leave a detailed message. If the message is related to an urgent topic, a media relations officer will return your call promptly. Non-urgent inquiries will be returned on the next business day.

Hours: Weeknights: 5:00 p.m. to 7:00 p.m. (eastern) / Weekends and holidays: 10:00 a.m. to 6:00 p.m. (eastern)

Resources for reporters

Canada's food safety system

Additional information

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