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Important notice: Hours of service – December 7
On Saturday, December 7th, 2019 CFIA will be upgrading its telephone system. Calls placed to any CFIA phone number, including the main contact number 1-800-442-2342 and the National Import Service Centre 1-800-835-4486, may result in a busy tone or possible disconnection. Please try your call again.
Phone, email and address information for questions, complaints, appeals, applications or permissions.
By phone
For general or media questions, or if you have a question about your food licence.
Online
Send us a question or comment via our website.
Inspections and investigations
Contact an office near you.
Importing
Request an authorization or get help with import requirements.
Permissions
Licenses, permits, registrations, exemptions, authorizations, and permissions to move.
Food safety or labelling issues
How to report a concern.
Complaints and appeals
Steps to send a complaint or appeal a CFIA decision.
Pre-market applications
Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.
Produce inspections
To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.
Animal health offices
Check office hours, or report a suspected case of animal disease immediately.
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