Contact us – Canadian Food Inspection Agency
Important notice: hours of service – December 24-25
On December 24th and 25th, the NISC's service hours will remain from 7am to 3am (Eastern time) but its telephone line will not be monitored from 6pm on December 24th to 7am on December 26th (Eastern time). If you need to reach the NISC for assistance during this time period, please email cfia.nisc-csni.acia@canada.ca.
Phone, email and address information for questions, complaints, appeals, applications or permissions.
By phone
For general or media questions, or if you have a question about your food licence.
Online
Send us a question or comment via our website.
Inspections and investigations
Contact an office near you.
Importing
Request an authorization or get help with import requirements.
Permissions
Licenses, permits, registrations, exemptions, authorizations, and permissions to move.
Food safety or labelling issues
How to report a concern.
Complaints and appeals
Steps to send a complaint or appeal a CFIA decision.
Pre-market applications
Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.
Produce inspections
To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.
Animal health offices
Check office hours, or report a suspected case of animal disease immediately.
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