Dairy Import Activities
Appendix 1 Dairy Program Partners / Stakeholders

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The Dairy Program works in collaboration with various internal and external partners and stakeholders to design, manage, and deliver effective dairy import controls. These are briefly presented in this appendix to provide a better understanding of the Dairy Import Program environment.

Internal CFIA Partners

Import Service Centres

The CFIA has established three regional Import Service Centres (ISC) Eastern Region ‑ served from Montreal; Central Region ‑ served from Mississauga; and Western Region ‑ served from Vancouver.

The ISC handle telephone inquiries regarding import requirements for all commodities regulated by the CFIA. The ISC processes the import declarations (ID) sent by the importing community across Canada for further release by CBSA and prepares the invoices for dairy import fees collection for standardized dairy products listed in DPR.

Terrestrial Animal Health Division

Develops and implements programs to prevent the introduction of foreign animal diseases through imports and determines eradication actions when required. They establish which product(s) and /or country(ies) is at risk for animal health; if it is permitted to import these dairy products from specific country; under what conditions and what documents are required to accompany the shipment such as sanitary certificate. The updated information is provided through the CFIA website, see Automated Import Reference System (AIRS) under section 1.4 (Required Equipment and References) of this document. Regulated milk and milk products under the Health of Animals Regulations include all fresh, concentrated, dried, frozen or reconstituted milks and creams, butter, butteroil/ghee and buttermilk, whey, whey butter and whey cream. Cheeses, milk proteins, milk sugars and milk enzymes are not regulated under these regulations.

Food Safety Investigation Recall

As a single point of contact for both domestic and international food-related issues and food-related emergencies, Food Safety Investigation Recall is responsible and accountable for the coordination and consistency of decision making on food safety issues and recalls.

Food Safety and Consumer Protection Directorate

The Consumer Protection Division contributes to consumer protection and fair competition for industry through the administration of federal legislation which establishes standards for the net quantity, quality, composition, labelling and advertising for all food offered for sale in Canada. This program applies to all foods produced or imported by establishments which are not federally registered, to foods that are manufactured, packaged or labelled in retail stores, and to food sold in restaurants.

The Food Safety Division enforces the safety and nutritional quality provisions of the Food and Drugs Act (FDA). Science committees - imports

Laboratories Operations (Science Branch

The Laboratories Operations (LO) provide a range of laboratory services across Canada, including: chemical, microbiological and physical analytical services related to foods, feeds, fertilizers and seeds. The LO provides diagnostic testing standards, technology development and transfer, laboratory accreditation, scientific advice and analytical capability for animal, fish and plant diseases and pests. The LO also provides technical expertise to support the development and operation of evolving inspection practices, and laboratory testing and advice needed by Program officials for monitoring and targeted activities.

International Policy

The International Policy Directorate works with other Agency Directorates to ensure that the international regulatory system within which the CFIA carries out its responsibilities is science based, rules based, coherent and transparent (policy division).

Enforcement and Investigations Services (EIS)

The EIS HQ works to achieve CFIA's enforcement and compliance objectives by planning, developing and implementing the CFIA's national enforcement and compliance programs policies and procedures, as well as monitoring consistency in measures taken in response to non compliance, identifying challenges and developing a process for improvement.

External Partners

Health Canada

Health Canada is the federal department responsible for helping the people of Canada maintain and improve their health. Health Canada is responsible for establishing policies and standards relating to food safety and nutritional quality of food sold in Canada and for assessing the effectiveness of the Agency's activities related to food safety.

Foreign Affairs and International Trade Canada (DFAIT)

DFAIT helps Canadian companies expand and succeed internationally by promoting Canada as a dynamic place in which to invest and do business, and by negotiating and administering trade agreement. DFAIT supports Canadians abroad, helps Canadian companies succeed in the global market, implements trade restrictions in support of Canada's supply management programs and manages the dairy import permit system.

Canada Border Services Agency (CBSA

CBSA ensures the security and prosperity of Canada by managing the access of people and goods to and from Canada.

Canada Revenue Agency (CRA)

Canada Revenue Agency administers tax laws for the Government of Canada and for most provinces and territories.

Canadian Dairy Commission (CDC)

The CDC is a Crown corporation which was established in 1966 with the mandate of coordinating federal and provincial dairy policies and creating a control mechanism for milk production which would help stabilize revenues and avoid costly surpluses. The CDC plays a key role as facilitator and stakeholder in the various forums that influence dairy policy in Canada and offers a framework for the management of the industry as a whole, which is a jurisdiction shared by the federal government and the provinces.

Industry Stakeholders

CFIA provides technical advice and liaises with partners and stakeholders including industry and importer associations such as the Canadian Association of Importers and Exporters, International Cheese Council of Canada, Dairy Farmers of Canada, Dairy Processors Association of Canada etc.

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