Evaluation of the CFIA's Food Safety Program Modernization - Part 1
Final Report

Appendix D – Interview Guides

Food Safety Modernization Initiative - Overall

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved directly or indirectly with one or more of these projects / sub-initiatives, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the projects/sub-initiatives will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

These issues relate to FSMI and FSP generally, and we would like you to reflect on them from a higher level or Agency strategic perspective when answering the questions on the subsequent pages of this interview guide.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA?

  1. Please briefly describe your involvement with FSMI and FSP.

Need for Programming

2. From your perspective, what needs does/will FSMI address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically, does FSMI address? Could you please explain how it is intended to do so?

Alignment with Government Priorities

4. From your perspective, will the implementation of FSMI affect the way that FSP supports the Agency's strategic outcome (A safe and accessible food supply)?

5. Did/will the implementation of FSMI affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

6. Has/will the implementation of FSMI affect the roles and responsibilities of the CFIA in any way? If so, what changes do you anticipate?

7. Has/will FSMI change(d) the scope of the CFIA's work or its involvement with other federal departments?

8. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

9. Thinking about FSMI, have there been challenges to implementation and if so, what were they? What has been the impact (positive or negative)?

10. Are there key dependencies that have/had to take place for FSMI to be a success? Please elaborate.

11. Were there any unexpected benefits from the implementation of FSMI?

12. Considering the expected outcomes of FSMI, have any been realized? Do you anticipate others to be realized in the future?

13. Please describe the performance monitoring and reporting approach for FSMI. How is it used to support the implementation of the initiative? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

14. What have been the implications of any deviation(s) from planned spending that took place during the implementation of FSMI?

15. Thinking about the FSP, in what way(s) has/will FSMI affect(ed) the efficiency of the program?

Conclusion

16. Are there any other points regarding FSMI that you would like to discuss and that would be relevant to the evaluation work currently underway?

17. In addition, are there documents that could help the evaluation team better understand the points we discussed today?

Thank you.

Improved Food Inspection Model

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with the Improved Food Inspection Model, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on the Improved Food Inspection Model specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean the Improved Food Inspection Model.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does/will your project address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome (A safe and accessible food supply)?

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way? If so, how?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that had/ will have to take place for your project to be a success? Please elaborate.

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of any the following?

  • Completion of the main activities identified for your project
  • implementation of a new inspection model;
  • improved inspection efficiency; and
  • a consistent application of inspections throughout the Agency's business lines;

16. Please describe the performance monitoring and reporting approach for your project. How is it used to support the continued development and implementation of your project over time? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviation(s) from planned spending that took place during the implementation of your project?

18. Thinking about the FSP, in what way has/will your project affect(ed) the efficiency of the program?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there documents that could help the evaluation team better understand the points we discussed today?

Thank you.

Electronic Service Delivery Platform

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with the ESDP, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on the ESDP specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean the ESDP.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does/will your project address.

3. What aspect of Food Safety Modernization or Agency Transformation specifically does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome (A safe and accessible food supply)?

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way? If so, what changes do you anticipate?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that had/will have to take place for your project to be a success? Please elaborate.

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of the following:

  • Completion of the main activities identified for your project
  • improved information exchange between the CFIA and industry, and foreign authorities;
  • improved industry use of CFIA services; and
  • increased pre-clearance activities.

16. Please describe the performance monitoring approach to your project. How is it used to support the continued development and implementation of your project over time? Would you continue to use this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviations(s) from planned spending that took place during the implementation of your project?

18. Thinking about the FSP, how has or is your project likely to affect the efficiency of the program?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there are other documents about your project that could help the evaluation team understand the points we discussed today?

Thank you.

Recruitment and Training of Inspectors

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency Through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with the Recruitment and Training of Inspectors, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on the Recruitment and Training of Inspectors specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean the Recruitment and Training of Inspectors.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does/will your project address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically, does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome (A safe and accessible food supply)?

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way - particularly with regards to food safety? If so, what changes do you anticipate?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that had/will have to take place in order for your project to be a success? Please elaborate

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of any of the following?:

  • Completion of the main activities identified for your project:
  • consistency in the inspector recruitment and training;
  • an appropriate level of skills and knowledge among inspectors;
  • an appropriate number of inspectors for the agency; and
  • inspectors that are trained to implement the new food inspection model?

16. Please describe the performance monitoring and reporting approach for your project. Is this type of performance monitoring taking place on an ongoing basis? How is it used to support the continued development and implementation of your project over time? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviation(s) from planned spending that took place during the implementation of your project?

18. Thinking about the FSP, in what way(s) has/will your project affect(ed) the efficiency of the program?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there documents that could help the evaluation team understand the points we discussed today?

Thank you.

Laboratory Network Strategy

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with Developing a Laboratory Network Strategy, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on Developing a Laboratory Network Strategy specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean Developing a Laboratory Network Strategy.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does or will your project address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically, does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome (A safe and accessible food supply)?

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way - particularly with regards to food safety? If so, what changes do you anticipate?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that had/will have to take place for your project to be a success? Please elaborate.

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of any of the following?:

  • Completion of the main activities identified for your project

16. Please describe the performance monitoring and reporting approach for your project. Is this type of performance monitoring taking place on an ongoing basis? How is it used to support the continued development and implementation of your project over time? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviation(s) from planned spending that took place during the implementation of your project?

18. Thinking about the FSP, in what way(s) has/will your project affect(ed) the efficiency of the program?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there documents that could help the evaluation team understand the points we discussed today?

Thank you.

Modernization of Equipment and Laboratories

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with Modernizing Equipment and Laboratories, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on Modernizing Equipment and Laboratories specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean Modernizing Equipment and Laboratories.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does/will your project address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome (A safe and accessible food supply)?

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way - particularly with regards to food safety? If so, what changes do you anticipate?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that have/had to take place for your project to be a success? Please elaborate.

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of any of the following?:

  • Completion of the main activities identified for your project:
  • improved laboratory efficiency; and
  • increased laboratory capacity; and
  • improved laboratory response to emergencies.

16. Please describe the performance monitoring and reporting approach for your project. Is this type of performance monitoring taking place on an ongoing basis? How is it used to support the continued development and implementation of your project over time? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviation(s) from planned spending, if any, that took place during the implementation of your project?

18. Thinking about the FSP, in what way(s) has/will your project affect(ed) the efficiency of the program?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there documents that could help the evaluation team understand the points we discussed today?

Thank you.

Enhancing Laboratory Response Capacity

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with Enhancing Laboratory Response Capacity, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on Enhancing Laboratory Response Capacity specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean Enhancing Laboratory Response Capacity.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does/will your project address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome (A safe and accessible food supply)?

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way? If so, how?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that had/will have to take place for your project to be a success? Please elaborate.

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of the following:

  • Completion of the main activities identified for your project;
  • increased laboratory capacity; and
  • improved laboratory response to emergencies.

16. Please describe the performance monitoring approach to your project. How is it used to support the continued development and implementation of your project over time? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviations(s) from planned spending that took place during the implementation of your project?

18. Thinking about the FSP, in what way(s) has/will your project affect(ed) the efficiency of the program ?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there documents about your project that could help the evaluation team understand the points we discussed today?

Thank you.

Improved IM/IT

The Canadian Food Inspection Agency's (CFIA) Audit and Evaluation Branch (AEB), with the assistance of PRA Inc., is currently conducting a number of interviews in support of its Evaluation of the Food Safety Program (FSP) - Part 1. The evaluation focuses on seven of the eight projects, or sub-initiatives, developed as part of the Food Safety Modernization Initiative (FSMI). These include:

  • The Improved Food Inspection Model;
  • The Electronic Services Delivery Platform (ESDP);
  • The Recruitment and Training of Inspectors;
  • Developing a Laboratory Network Strategy;
  • Modernizing Equipment and Laboratories;
  • Enhancing Laboratory Response Capacity; and
  • Increased Efficiency through Improved Information Management/Information Technology (IM/IT).

Since you have been involved with Increased Efficiency through IM/IT, we are asking you to participate in one of these one-hour interviews. We hope that your familiarity and close connection to the project/sub-initiative will allow you to provide us with valuable information for the evaluation.

With that in mind, the evaluation is examining six main issues related to FSP and FSMI. These include:

  • the continued need for FSP and FSMI;
  • their alignment with government priorities;
  • their alignment with federal roles and responsibilities;
  • the delivery of FSMI related outputs;
  • their achievement of objectives/outcomes; and
  • the demonstration of efficiency and economy.

Although these issues relate to FSMI and FSP generally, we would like you to reflect on Increased Efficiency through IM/IT specifically when answering the questions on the subsequent pages of this interview guide. When the term "your project" is used, please take this to mean Increased Efficiency through IM/IT.

It is important to note that your participation in this interview is completely voluntary, and you can choose not participate at any time. In addition, if there are specific questions that you would prefer not to answer or that you feel you do not have the information to address, please let us know and we will continue on to the next question. Responses provided will be administered in accordance with the Privacy Act and other applicable privacy laws. In addition, all reporting will be written to provide aggregate results only, and no comments will be linked back to you, individually.

Introduction

1. Could you please introduce yourself and briefly describe the work you do at the CFIA? Although we may have reviewed this in an earlier discussion, for the purposes of this interview, could you briefly describe your involvement with your project?

Need for Programming

2. From your perspective, what needs does/will your project address?

3. What aspect of Food Safety Modernization or Agency Transformation specifically does/will your project address? Could you please explain how it is intended to do so?

4. Was your project based on another similar and/or successful initiative undertaken in another jurisdiction? If so, can you provide some detail about this initiative?

5. When your project was first being developed, were there alternative approaches to its implementation that were examined? If so, why were they rejected in favour of the current project approach?

Alignment with Government Priorities

6. From your perspective, did/will the implementation of your project affect the way that the Food Safety Program supports the Agency's strategic outcome

7. Did/will the implementation of your project affect the way in which the Agency is able to support other government priorities?

Alignment with Federal Roles and Responsibilities

8. Has/will the implementation of your project affect the roles and responsibilities of the CFIA in any way - particularly with regards to food safety? If so, what changes do you anticipate?

9. Has/will your project affect the scope of the CFIA's work or its involvement with other federal departments?

10. Have/will the changes discussed in the last two questions, if any, been communicated broadly throughout the Agency and to relevant external stakeholders?

Outputs and Outcomes

11. What theory or evidence informed the development of your project? For example, have there been studies that would suggest that implementation of your project as designed will produce anticipated outputs and outcomes?

12. Have there been challenges to the implementation of your project, and if so, what were they? What has been the impact (positive or negative)?

13. Are there key dependencies that had/will have to take place in order for your project to be a success? Please elaborate.

14. Were there any unexpected benefits from the implementation of your project?

15. To date, the data collected as part of the evaluation has pointed to your project's realization of many anticipated outputs and outcomes. Would you like to offer some additional comments on the achievement of any of the following?:

  • Completion of the main activities identified for your project:
  • allowing for remote access to CFIA networks; and
  • use of IM/IT tools by inspectors.

16. Please describe the performance monitoring and reporting approach for your project. Is this type of performance monitoring taking place on an ongoing basis? How is it used to support the continued development and implementation of your project over time? Would you continue with this approach in the future? Why or why not?

Efficiency and Economy

17. What have been the implications of any deviation(s) from planned spending that took place during the implementation of your project?

18. Thinking about the FSP, in what way(s) has/will your project affect(ed) the efficiency of the program?

Conclusion

19. Are there any other points regarding your project that you would like to discuss and that would be relevant to the evaluation work currently underway?

20. In addition, are there documents that could help the evaluation team understand the points we discussed today?

Thank you.

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